Altering Your Business For A Post-Covid World
If you are in business, you will already know that the global pandemic has created some huge changes in the way we do things. You can probably therefore begin to imagine some of the ways in which things will continue to change in the future. If one thing is for sure, it’s that no business is going to be ever quite the same again. Part of your job as a manager or a CEO is to think about some of the alterations you might want to make to your business for this post-covid world, so that you can stay ahead of the curve even as the world changes so drastically and dramatically.
One thing that is likely going to change is an alteration on the way that supply chains work. At the moment, most supply chains rely on a very globalized process, and while this works in many ways, it was one of the first things that became disrupted when covid started to take effect throughout the world. As things shut down, it became harder and harder to fulfil those supply chains, and production ground to a halt in a number of industries.
Because we never know when another lockdown could hit, whether for coronavirus or some other future bug, it might be a wise move to start regionalizing as much of your production processes as possible, and keeping your supply chain within as local a space as you can. That will not only protect those chains from future disruptions, at least more so than with a global supply chain, it will also improve the green credentials of your business too – at a time when that is more important than ever.
You always have to stop and think about the customer, about how things look from their perspective. This is one of the most basic and essential ways of ensuring the health of your business in the future, and right now you need to be thinking about what customers are likely going to expect from businesses going forward. If we do look into the research around this, we can find some pretty interesting trends, and by utilising and capitalizing on these trends you should be able to keep your business strong in the public eye for as long as possible into the post-covid future.
One of the main things that most consumers want is for them and their family to be safe. That has always been the case, but now that feeling has been increased a hundredfold. So, you should be seen to be doing everything necessary to keep people safe. That includes having social distancing measures for your employees, as well as rules for members of the public coming on to your premises. These are important parts of customer experience, and you need to pay lip service to them as well as actually doing something about them.
On top of that, you should make sure that you are doing everything you can to keep the customer experience essentially untouched, as people really want to still be able to buy what they want in the old ways. So you need to play this game of balancing between those two things. Over time, we will all learn how to do that and what it might really mean, and that should mean that you can much more easily keep the customer happy in these various ways.
Even the very fabric of the way a product is designed is likely to change in the near future, as we are going to be producing products and services which are inherently covid-safe and friendly, and this is something that businesses everywhere are already having to think about. How to design a product or a service which is covid-friendly is a big issue, and one that is going to vary hugely depending on the actual nature of the product or service. But there are some essentials that we should all be aware of as we start to move forwards and try to design new products in a post-covid world.
Essentially, you need to look at the change in consumer behaviour to figure out what you need to change in the essential design of a product or service. You might be surprised to discover that people are exhibiting a certain behaviour, and you can then work on that and use it to your advantage. It’s all about carrying out up to the minute research, so that you can really get to the bottom of what people want and what they are expecting from you. If you can start to design products around that even more post-covid, you will find that your customers are going to be a lot happier overall, and that is only going to be good for your company’s prospects.
Chances are, you have already started encouraging your people to work remotely, and many businesses have found varying levels of success with this approach. Overall it is definitely a much more sensible way to keep things going smoothly while also keeping your employees and everyone else safe, and helping to limit the spread of the virus. But if your business is like most others, you have probably found that you are already considering keeping on much of this aspect of working, and that you are keen to see how it might work in the future regardless of whether there are any viruses or not.
If you are keen to keep on remote working, you need to provide the infrastructure to make it work. Increasingly, that will mean providing employees with laptops, cell phones, a WilsonPro 5g cell phone booster, perhaps even a printer and whatever else might be necessary for them to work from home as if they were in the office. The most important thing here is communications. As long as you are able to communicate freely with the whole team, they can pretty much work wherever they like. But you have to provide those tools to make it possible.
As your employees start to work remotely more and more often, you will find that there develop its own culture around the whole process. Something that people are already reporting is that, with fewer pointless meetings and less time-wasting going on in offices, there is actually a higher productivity count in many industries. Your business could benefit from this too.
As we all know, so much of this is all about playing it by ear. But it seems likely that we are going to be needing some kind of safety precautions in our offices and other workplaces for a long time to come, even if covid is dealt with soon. That’s because this has just shown us the capability and reality of what a pandemic really is like, and we need to make sure that we are protected from it in the future. That means having decent safety precautions in place as a matter of normality from now on.
Of course, it might not always be the social distancing we see now, and keeping on sanitizing our hands after covid is done might actually be unwise, as many scientists believe it only leads to the evolution of superbugs which are then even harder to get rid of. But it seems likely that your workplace will need to have some kind of precautions in place in the future, so you might want to start thinking about that now. If you get prepared now, you are much more likely to be able to deal with it when it becomes really necessary again, and your people will certainly thank you for that.
There is no doubt that businesses have struggled during this time. If your business has likewise had trouble with its income, you need to think about some of the things you can do to start
Categories: Outside Contributors