Phone manner is very important for keeping your customers happy and representing your brand in a professional way.
There’s no simple answer to this question because the wants and desires of customers are wide and varied.
You’d be surprised how an efficient boycott, reputational damage, or simple disappointment can lead a once titanic business to fall.
Satisfied clients and customers directly impact your business since the benefits far outweigh the drawbacks.
As tempting as it is to transfer all customer notifications to your smartphone, the truth is that you can’t handle every single query by yourself.
Many online digital practices enhance efficiency and maximize working hours. How and which ones?
Jeff Bezos famously quipped that your brand is “what people say about you when you’re not in the room.”
As your company grows, so does your customer base, and it’s worth knowing as much about them as possible to better your company in the future.
Keeping the customers happy is a priority at all times, especially as it is their decisions that decide whether the venture sinks or swims. While the quality of your products is undoubtedly a central feature for influencing client reactions, it’s not the only vital factor.
There are more businesses out there than ever before, meaning that regardless of what you do, you’ll be competing for customers with lots of other companies.